Your customers deserve the best and so do you! So call now: 630-930-5201

Meet the Issue Management Team

Get to Know United Delivery Service!

Business Development Services Team

At UDS the customer experience is our top priority. Our focus is to provide you with a superior experience with the highest levels of quality and service. We want you to get to know United Delivery Service. We believe our customers deserve a great delivery experience, having their products delivered fast and hassle free.

Our Issue Management process helps to identify and resolve issues quickly and efficiently. If you are having problems with missing or lost packages our customer service and business development experts are standing by ready to help.

The UDS Issue Management Process:

  • Submit your issue and tracking number through our website at
  • Once we receive your issue we will look into it right away
  • Next we will report back to you on the status of your open issue

Our issue management process is so easy to use! We pride ourselves on our ability to identify and resolve issues as quickly as possible.


Issues Our Team Receive Include:

  • Undelivered packages
  • Change of address
  • Late delivery
  • Delivered to wrong address
  • Damaged Package
  • ETA of Package
  • Driver compliment
  • Driver complaint

When someone thinks of shipping or delivery, they often think of the big chains, FedEx, UPS etc. The truth is that there are many different types of delivery companies and services out there, including local companies that can get the job done better and more efficiently.

As any company that runs a significant freight or shipping operation knows, e-commerce has completely changed the industry and the expectations of customers. In addition to increasing the volume of small parcel shipping, services like Amazon Prime have raised customers’ expectations about how fast they get their package and their ability to track it in real-time.

Get to know your United Delivery Service Business Development Specialists

Chicago’s Leading Midwest Regional Carrier

For more than four decades, UDS has forged relationships with companies that demand reliability, honesty and consistency day in and day out.

Working with leading businesses in pharmaceutical, payroll and other high-profile markets, we maintain a standard of excellence in our people, technology and services.

Click the tabs above to see and hear from Angela Parisi, Linda Vuong & Karlie Malizzio

UDS Business Development Specialist - Angela Parisi

UDS Business Development Specialist - Linda Vuong

UDS Business Development Specialist - Karlie Malizzio

The Advantages of Using UDS as Your Regional Parcel Carrier

Used as a part of a data-driven transportation management system and shipping strategy, the strategic use of regional parcel carriers can have important advantages for your company.

UDS offers improved customer service at competitive prices. That’s a win-win. Save at 10% or more with a free shipping evaluation.

Better Customer Experience. At UDS you will always speak to a person not a computer. Need help with a package or delivery let our customer service specialists assist you through our issue management system.

Excellent service, next-day delivery. The large next-day service area many regional parcel carriers offer for their ground shipping provides the shipper with excellent overall transit time in other words we can deliver faster than national carriers. UDS guarantees next day shipping!

Proprietary Technology developed with our customers in mind. Real Time Package Visibility through the use of our own proprietary technology such as geocodes, GPS, mapping API's and other technologies, we are able to offer total visibility into the delivery process.

Your customers deserve the best and so do you! So contact us now to see how you can save 10% or more with a FREE shipping evaluation.

Call 630-930-5201.


We make it our business to understand and address the unique delivery challenges of your business. Our representatives are available by phone 24 hours a day, 7 days a week.


Using the most advanced courier technologies, UDS provides the tools to enable your company to print barcoded labels, track your packages in real time, analyze your data and print reports from our 100% web-based interface.


Call one of our representatives today and we will help you to find the solution that best suits your company’s business needs, increases your profits and improves your overall delivery experience.